Er777 is an international-standard online gaming platform committed to earning the trust of Bangladeshi players. This Privacy Policy ("Policy") explains how er777 collects, stores, and uses your personal information.
We believe you have the right to know where your data goes and how it is used. That is why this policy is written in plain, accessible language so everyone can understand it. There is no attempt to hide anything behind complex legal jargon.
Er777's privacy policy is built in accordance with international data protection standards. Your information stays protected from the moment you register on our platform through every transaction. At er777, your privacy is not a product — it is our responsibility.
SSL Encryption
All data transfers on er777 are secured with 256-bit SSL encryption. Your login credentials, payment data, and personal details cannot be intercepted by any third party.
Secure Data Storage
Your data is stored exclusively on secure servers. Firewalls, multi-layer authentication, and encrypted storage are used to prevent unauthorized access.
No Sale of Data to Third Parties
Er777 never sells your personal information to third parties. Your data is used solely for service improvement and legal compliance.
Minimal Data Collection
We collect only the information that is necessary. No unnecessary personal details are requested, and all collected data is used solely for its stated purpose.
Right to Rectification
You may view, correct, or request deletion of your stored data at any time. This is your legal right.
Regular Security Audits
Er777's data protection measures are regularly audited by independent third parties. Any vulnerabilities identified are addressed promptly.
1. Information We Collect
Er777 collects the following types of information:
- Identity Information: Full name, date of birth, and national ID number (for KYC verification).
- Contact Information: Email address and mobile number.
- Financial Information: Payment method details (Mobile Banking, Nagad number, etc. — we do not store full card numbers).
- Technical Information: IP address, browser type, device details, and cookie data.
- Usage Information: Game history, betting records, login timestamps, and activity logs.
- Communication History: Chat or email conversations with the support team.
2. Purpose of Data Use
Er777 uses collected data for the following purposes:
- Account creation, management, and verification (KYC process).
- Processing deposits, withdrawals, and other financial transactions.
- Providing customer service and support.
- Fraud prevention and anti-money laundering (in compliance with AML/KYC regulations).
- Ensuring the security of the platform.
- Delivering a personalized gaming experience and promotional offers (subject to your consent).
- Fulfilling legal obligations and meeting licensing authority requirements.
3. Data Sharing Policy
Er777 may share your information with specific parties only in the following limited circumstances:
| Data Recipients | Reason |
|---|---|
| Payment Providers | Only the minimum information necessary to process a transaction |
| KYC Verification Service | To verify identity and age |
| Law Enforcement Agencies | When required by legal order or for investigative purposes |
| Licensing Authority | To meet regulatory obligations |
| IT & Security Partners | To operate the platform and maintain security |
All third parties are bound by strict confidentiality agreements with er777 and may only use your data for specified purposes.
4. Cookies & Tracking Technologies
Er777 uses cookies and similar technologies on its website and app for the following purposes:
- Essential Cookies: Keeping your login session active and carrying out security checks — these cannot be disabled.
- Functional Cookies: Remembering your preferred language and settings.
- Analytics Cookies: Analyzing usage patterns to improve platform performance.
- Marketing Cookies: Showing relevant offers based on your consent.
5. Data Retention Period
Er777 does not retain data beyond what is necessary. Data retention periods are outlined below:
- Active Account Data: For as long as the account remains active.
- Financial Transaction Records: A minimum of 5 years, as required by law.
- KYC Documents: Up to 5 years after account closure.
- Support Contact History: 2 years from the date of last contact.
- Marketing Consent Data: Deleted upon withdrawal of consent.
Once the designated retention period expires, data is securely deleted or anonymized.
6. Your Rights & Controls
As an er777 user, you have the following rights regarding your personal information:
- Right to Access: The right to know what information we hold about you.
- Right to Rectification: Request to update any incorrect or outdated information.
- Right to Erasure: Request the deletion of your data under certain circumstances.
- Right to Restrict Processing: Request to stop the use of your data for a specific purpose.
- Right to Opt Out of Marketing Communications: Opt out of promotional emails or messages at any time.
- Right to Data Portability: A request to receive your data in a structured, portable format.
7. International Data Transfers
Er777 is an international platform. Your data may be processed or stored on servers outside your country in certain cases. In such cases:
- All transfers comply with international data protection standards.
- Any server or service receiving your data is bound by contract with er777 and upholds the same security standards.
- Encryption remains active even during data transfer.
8. Protection of Minors' Data
Er777 strictly enforces an 18+ policy. We do not knowingly collect personal information from anyone under the age of 18.
- Age is verified at the time of registration.
- KYC documents may be requested if there is any suspicion.
- If an underage user's account is detected, it is immediately suspended and all associated data is deleted.
9. Our Response to Data Breaches
In the event of a personal data breach, er777 will take the following steps:
- Relevant authorities will be notified within 72 hours of an incident being identified.
- Any users who may be affected will be notified promptly.
- Security measures will be strengthened immediately.
- A detailed report will be published once the investigation is complete.
10. Notice of Policy Changes
Er777 may update this Privacy Policy as needed. In the event of changes:
- A notice will be sent via email or posted on the platform prior to any significant changes.
- The "Last Updated" date at the top of this page will be revised accordingly.
- Continued use of the platform after any changes will be considered acceptance of the updated policy.